Baji50 FAQ — All Your Questions Answered in One Place

No. Under baji50's rules, only one account is permitted per identity. Attempting to open a second account using the same mobile number, device, or bank account may result in both accounts being suspended and the balance being forfeited.

You must be at least 18 years old to register on baji50. Your date of birth is verified at the time of registration. Stricter age verification may apply for larger withdrawals. Accounts for minors are strictly prohibited.

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The entire process can be completed within 3 minutes. Go to Login Page →

Yes. You can request account closure at any time. Submit a request via Live Chat or email and we'll close your account within 24 hours. Any remaining balance will be refunded to your registered payment method before the account is closed.

Small, routine deposits and withdrawals do not require KYC. However, if your monthly withdrawals exceed a certain limit, NID or passport verification becomes mandatory. Once KYC is completed, a "Verified" badge is added to your account and your withdrawal limit increases.

Yes, but your mobile number cannot be changed directly through the app or website. You will need to contact the support team to do this. OTP verification will be required on both your old and new numbers. The change may take up to 24 hours to process.

Entering the wrong password several times in a row will temporarily lock your account. It will unlock automatically after 30 minutes, or you can reset your password. If the issue persists, contact support via chat.

The minimum deposit via Mobile Pay, Nagad, and Rocket is ৳100. For bank transfers, the minimum is ৳500. For crypto, the minimum amount will be shown on the payment page.

Mobile Banking (Mobile Pay/Nagad/Rocket): 1–5 minutes. Bank Transfer: 10–30 minutes (on business days). Crypto: typically 10–30 minutes depending on network confirmation. If a deposit takes more than 30 minutes, please contact support.

baji50 does not charge any additional fees on deposits. However, your mobile banking provider or bank may apply their own transaction charges — for example, Mobile Pay's send money fee. These charges are levied by your payment provider, not baji50.

Wait 30 minutes first. If the balance still hasn't been credited, contact us via Live Chat. Keep your Transaction ID (TrxID) handy — providing it helps our support team resolve the issue faster. Most cases are resolved within 2–4 hours.

New accounts have a daily deposit limit of ৳50,000. Completing KYC verification increases this limit. Higher limits apply for VIP members. You can also set your own deposit limits to support responsible betting.

Yes! A 100% welcome bonus is awarded on your first deposit — up to ৳10,000. The bonus is added automatically with no extra steps required. Wagering conditions apply for bonus use.

The minimum withdrawal via mobile banking is ৳200. For bank transfers, the minimum is ৳1,000. Your balance must exceed this limit at the time of withdrawal.

Your first withdrawal each day is free. A small processing fee may apply to subsequent withdrawals. The fee amount is clearly displayed on screen at the time of withdrawal. VIP members can make more fee-free withdrawals.

You can check the status of a pending withdrawal request from the Financial Transactions section. If it has been pending for more than 2 hours, contact us via live chat with your withdrawal reference number. In some cases, a pending KYC verification may be holding up the withdrawal.

No. Bonus balance cannot be withdrawn directly. Winnings become withdrawable only after placing bets using the bonus and meeting the specified wagering requirements. Each bonus has its own terms — check the registration page for full details.

For security purposes, withdrawals can only be made to your registered mobile number or a verified bank account. Sending funds to a different number is not possible. To update your payment number, please contact support and complete KYC verification.

The wagering requirement is the condition specifying how many times you must bet before withdrawing bonus winnings. For example: if you receive a ৳1,000 bonus with a 10x wagering requirement, you must place a total of ৳10,000 in bets before winnings from that bonus become withdrawable.

Share your referral code with a friend. When they register and make their first deposit using your code, you'll receive a ৳300 bonus. Your friend will also receive a special welcome bonus. You can find your referral code on your profile page.

10% of your total net losses each week is returned to you as cashback. It is credited to your account automatically every Monday. The wagering requirement on cashback bonuses is relatively easy to meet — see the promotions page for full details.

Most bonuses must be used within 30 days of being issued. Once expired, the bonus is automatically forfeited. Free bet credits are valid for 7 days. Visit the Promotions page to check the validity period for a specific bonus.

No. Only one bonus offer can be active at a time. Once you've used up your current bonus, the next one will activate. However, cashback and loyalty points continue to run alongside other bonuses.

VIP members enjoy: higher bonus percentages, faster withdrawal processing, a dedicated account manager, better odds on select matches, and a special birthday gift. Regular betting activity automatically qualifies you for VIP tier upgrades.

Once confirmed, bets generally cannot be cancelled. However, if a match is cancelled or postponed, the bet is voided and your full stake is refunded. If a cash-out feature is available, you can settle your bet before the match ends.

An accumulator (or acca) bet combines multiple matches into a single wager. If all your selections are correct, you win a large payout — but if even one is wrong, the entire bet is lost. Higher risk, higher reward: that's why it's a favourite among experienced bettors.

Outcomes vary depending on the market type. The "Match Result" market includes a separate option for a draw. In the case of a draw or dead heat, many markets void the bet and return your stake. Always check the rules for a specific market before placing your bet.

The minimum bet is ৳10 in most markets. Some specialty markets or Live Betting markets may have different minimums. Maximum bet limits also vary by market and are shown on screen when placing a bet.

baji50 offers betting on more than 30 sports, including cricket, football, kabaddi, tennis, basketball, badminton, volleyball, rugby, hockey, baseball, and many more. Both live and pre-match betting are available across all sports.

In handicap betting, the weaker team is given a virtual head start. For example, India -1.5 runs means India must win by 2 or more runs for your bet to win. This makes matches between unevenly matched teams more engaging to bet on.

Contact support immediately. We will temporarily suspend your account and launch an investigation. You will be notified if a login is detected from a new device. If you suspect any suspicious activity, change your password right away — and never share your OTP or password with anyone.

No. baji50 never sells members' personal information to third parties. Data is shared only to a limited extent for payment processing and legal compliance purposes. For more details, Privacy Policy Read more.

Yes. OTP-based login works essentially like 2FA. When logging in from a new device, an OTP is sent to your mobile number. You can also enable mandatory OTP verification for every login for added security.

Always use the official website baji50.net. Check for the green padlock (HTTPS) in the URL bar. No baji50 representative will ever ask for your password or OTP via WhatsApp or SMS. Be cautious of fake pages impersonating baji50 on social media.

To install the APK on Android, you'll need to allow installation from "Unknown Sources". Go to Settings → Security → Unknown Sources and enable it, then open the APK file. If you run into issues, delete the old APK and download a fresh copy.

Yes. Even without the app, you can access all features by visiting baji50.net on your mobile browser. The site is mobile-optimised, so the experience is smooth on a browser too. That said, the app offers push notifications and faster loading times.

On older versions, some features may not work correctly or the payment page may fail to load. For the best experience, always use the latest version. If you see an update notification when opening the app, make sure to update it.

No. Only one account should be used per device. Logging into multiple accounts from the same device may be flagged as suspicious by the system. Family members should each use a separate account on their own device.